Support & Community
Ask Jarvis first — he answers instantly. If you need a human, email the TagBox team, and join the Hashtag community for updates from Mr.Hashtager and the platform crew.
Email support
support@tagbox.io · replies within 24h
Ask Jarvis
Tap the mascot in the bottom-left corner for instant answers.
Join the community
Get an invite to the Hashtag community space for tips, betas and announcements.
Common questions
I never got my verification email
Check spam, then use Resend on the verification screen. Resend is throttled to once a minute and shows the next available time.
Can I change the email I verified with?
Yes — open your Profile page and use “Change verification email”, then confirm the new address.
Where do my drafts go?
The composer autosaves every couple of seconds into Drafts. Reopen a draft from the Drafts folder to keep writing.
How big can attachments be?
Up to 25MB per message. Attachments are stored privately and downloaded through short-lived signed links.
Want to know how your mail is stored and who can read it?
Read the privacy policy